Browse topics
21 questions
How do I create an account?
1. Go to the Sign Up page (click " Sign Up " on the login screen). 2. Enter your email address and create a password (minimum 8 c...
How do I reset my password?
1. On the login screen, click Forgot Password 2. Enter your registered email address and click Send Reset Code. 3. Check your ema...
What is TAC and why do I need it?
TAC (Transaction Authentication Code) is a 6-digit verification code sent to your registered email address. It is required for se...
Can I change my preferred language?
Yes. The platform supports multiple languages. To switch languages: 1. Look for the **language switcher** in the top navigation b...
How do I keep my account secure?
Follow these best practices to keep your account safe: 1. **Use a unique, strong password** — at least 8 characters with uppercas...
What should I do if I suspect unauthorized access?
If you believe someone else has accessed your account: 1. **Change your password immediately** via the Forgot Password flow. 2. *...
How does copy trading work?
Copy trading on Quant Alpha works through a simple link between our platform and your exchange account: - **Your investment capit...
How do I copy a strategy?
**Step 1 — Register an exchange account and deposit USDT** - Click the **Register Exchange** button (floating button at the botto...
Can I pause or stop a bot anytime?
How should I compare strategies?
When comparing strategies on the leaderboard, look at these key metrics together: - **Return / PnL** — Total profit/loss over a p...
Which networks are supported?
- **Deposits:** The platform currently supports **BEP20 (BSC)** network for USDT deposits. - **Withdrawals:** The platform curren...
How do I deposit?
**Step 1 — Go to the Wallet page** - Click the **wallet dropdown** in the top navigation bar (it shows your USDT and GAS balances...
Why is my deposit not credited yet?
If your deposit is not showing as credited, check the following: 1. **Verify the transaction hash (TxHash)** on the blockchain ex...
How do I withdraw?
**Step 1 — Go to the Withdraw page** - Click the **wallet dropdown** in the top navigation bar. - Click **Withdraw** under the US...
How long does a withdrawal take?
After you submit a withdrawal request, it goes through these stages: 1. **Pending** — Your request is submitted and awaiting admi...
What is GAS?
GAS is the platform's internal credit balance used for platform services. It is not a cryptocurrency and cannot be withdrawn. **G...
What charges can the platform deduct?
The main user-facing charges on the platform are: - **Bot profit-sharing** (charged in GAS) — Percentage of profit deducted when...
平台会扣哪些费用?
平台主要的用户侧费用包括: - **机器人收益分配**(扣除 GAS)— 机器人盈利时按比例扣除的平台费用。 - **USDT 套餐购买**(扣除 USDT)— 使用 USDT 购买 GAS 信用套餐。 - **提现手续费**(扣除 USDT)— 每笔提现扣...
How are bot charges applied?
Charges are deducted automatically from your eligible balance: **For bot profit-sharing:** 1. When your copy trading bot generate...
What is the difference between USDT and GAS?
- **Type:** USDT is an external cryptocurrency (stablecoin). GAS is an internal platform credit. - **Used for:** USDT is used for...
Where can I view charge history?
You can view different types of charges in these locations: **For GAS transactions (bot charges):** 1. Go to **USDT Balance** fro...
