How do I create an account?
1. Go to the Sign Up page (click " Sign Up " on the login screen). 2. Enter your email address and create a password (minimum 8 characters, must contain uppercase, lower...
How do I reset my password?
1. On the login screen, click Forgot Password 2. Enter your registered email address and click Send Reset Code. 3. Check your email for a 6-digit reset code. 4. Click En...
What is TAC and why do I need it?
TAC (Transaction Authentication Code) is a 6-digit verification code sent to your registered email address. It is required for sensitive actions to protect your account,...
Can I change my preferred language?
Yes. The platform supports multiple languages. To switch languages: 1. Look for the **language switcher** in the top navigation bar (next to your profile). 2. Click it a...
How do I keep my account secure?
Follow these best practices to keep your account safe: 1. **Use a unique, strong password** — at least 8 characters with uppercase, lowercase, and numbers. Do not reuse...
What should I do if I suspect unauthorized access?
If you believe someone else has accessed your account: 1. **Change your password immediately** via the Forgot Password flow. 2. **Check your email** for any unexpected T...
