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FAQ

How do I deposit?

**Step 1 — Go to the Wallet page** - Click the **wallet dropdown** in the top navigation bar (it shows your USDT and GAS balances). - Click **Deposit** un...

This answer is part of QuantAlpha's public FAQ.
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Wallet, Deposits & Withdrawals

**Step 1 — Go to the Wallet page**
- Click the **wallet dropdown** in the top navigation bar (it shows your USDT and GAS balances).
- Click **Deposit** under the USDT balance section.
- Alternatively, go to **Wallet** from the user menu.

**Step 2 — Select the network**
- On the Wallet page, click the **Network** dropdown.
- Select **BSC (BEP20)**. This is the currently supported network for USDT deposits.
- **Important:** Only send USDT on the BEP20 network. Using other networks will result in lost funds.

**Step 3 — Copy the deposit address or scan the QR code**
- A unique deposit address will be displayed for the selected network.
- Click the **Copy** button to copy the address to your clipboard.
- Or scan the **QR code** with your mobile wallet app.

**Step 4 — Send USDT from your external wallet**
- Open your external wallet or exchange where your USDT is stored.
- Initiate a withdrawal/send to the copied deposit address.
- Select **BEP20 (BSC)** as the network.
- Double-check the address and network before confirming the transaction.
- **Note:** The platform only accepts **USDT**. Do not send other tokens.

**Step 5 — Wait for confirmation**
- Your deposit will appear in the **Deposit History** table with a "Pending" status.
- The status shows confirmation progress (e.g., "Pending (3/12)").
- Once enough on-chain confirmations are reached, the status changes to **Confirmed** and the funds are credited.
- Under normal network conditions, this usually takes **5–30 minutes**.

**Step 6 — Check your balance**
- After confirmation, your USDT balance will update in the wallet dropdown and on the Credit page.

Review related FAQ topics before connecting exchange access or using copy-trading features.