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Privacy Policy

Privacy built for a financial product, not a throwaway signup form

We keep the policy specific, readable, and aligned with the way a copy-trading platform actually works: account data, usage telemetry, security logs, and support communications are handled with a minimum-necessary approach.

We do not sell personal data. We collect only what is needed to operate the product, secure accounts, answer support requests, and improve reliability.

1. Information we collect

Depending on how you use QuantAlpha, we may collect:

  • Account details such as name, email address, language preference, and referral information.
  • Usage data such as page views, feature interactions, and device/browser metadata.
  • Security data such as login events, access logs, and anti-abuse signals.
  • Support messages and contact form submissions that you choose to send us.

2. How we use information

We use this data to provide the service, protect the platform, and improve the experience.

  • Authenticate users and maintain account sessions.
  • Deliver copy-trading, dashboard, and support functionality.
  • Investigate errors, prevent abuse, and monitor performance.
  • Send service notifications, verification codes, and policy updates.

3. Retention and security

We keep data only as long as needed for the stated purpose, legal obligations, dispute resolution, or security review.

  • Transport security is enforced over HTTPS.
  • Sensitive credentials and keys follow a separate protection model from ordinary profile data.
  • Operational logs are access-controlled and used for diagnostics and abuse prevention.
  • Backups, rotation, and deletion processes should be treated as part of normal system maintenance.

4. Sharing and third parties

We do not sell personal data. We only share information with service providers that help us run the platform or where required by law.

  • Hosting and infrastructure providers.
  • Email delivery and verification services.
  • Analytics or monitoring tools, if enabled.
  • Regulators, courts, or law enforcement where legally required.

5. Your rights

Where applicable law gives you rights over your personal data, you may request access, correction, deletion, or a copy of the information we hold.

To make a request, email the support address listed on the site or use authenticated support channels if available. We may need to verify identity before fulfilling a request.

6. Policy updates

We may update this policy when the product, legal obligations, or security practices change. The latest version will be published on the site with a revised effective date.

Continued use of the platform after an update means you accept the revised policy where permitted by law.

If this page conflicts with applicable law or a formal agreement, the controlling legal text governs.