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FAQ

How do I keep my account secure?

Follow these best practices to keep your account safe: 1. **Use a unique, strong password** — at least 8 characters with uppercase, lowercase, and numbers...

This answer is part of QuantAlpha's public FAQ.
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Account & Security

Follow these best practices to keep your account safe:
1. **Use a unique, strong password** — at least 8 characters with uppercase, lowercase, and numbers. Do not reuse passwords from other sites.
2. **Enable TOTP (Google Authenticator)** if available — this adds an extra layer of security beyond your password.
3. **Keep TAC codes private** — never share them with anyone, including support staff.
4. **Do not share your API keys or screenshots** that expose account data.
5. **Be cautious of phishing emails** — Quant Alpha will never ask for your password or TAC via email or chat.
6. **Log out when using shared devices** and avoid saving passwords on public computers.

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